Pet Age Test FAQS
When will I get my swab kit after ordering?
Swab kits are usually mailed out within 5 business days of making your order. Once in the mail, they usually take anywhere from 3 to 7 business days to arrive to locations within the US depending on the mail currier. A good average amount of time to expect is about 10 business days.
Once I mail my swab back, how long until I get my results?
Once we receive your swab, we will email you to confirm that we have secured the package. From there, we batch our samples to keep testing costs low (your welcome) and this can take up to 6-8 weeks turn-around time. However, we often are able to get you a result back in as little as 4 weeks.
What is the accuracy of the Pet Age Test?
The current calculated accuracy of the Pet Age Test is +/- 12 months. This test is recommended for pets for which more than 12 months of uncertainty exists around their age. We are continuing to work on improving this accuracy, new technology and discoveries are happening everyday in the age research space, and we will update our accuracy and current customers if a break through in accuracy is achieved.
Will you be offering age tests for other animals?
YES! We plan to offer an age test for horses and birds soon. If you are interested in one of these other animal age tests, or an age test for a different animal not listed, please fill out this survey to help us track interest for different age tests.
Research Participant Questions
What do you do with my pet's sample?
The information collected by the Health Insights Survey will be used by us and other researchers to study changes in DNA methylation and correlations to health and disease. This data may be shared (without revealing your identity or your pets identity) and published in journals or public media.
What are the benefits of participating in research?
Your personal benefit by participating is that you will get to learn exciting new things about your pet for free and/or at a deep discount. Other benefits include helping animals everywhere have better tests available to monitor and improve their health and helping pet parents have more access to these amazing discoveries.
I registered to be part of a research study but have not not received a swab, is something wrong?
When you register for research, the survey and medical information on your pet will be evaluated first to see if your pet's sample should be included in our data. Sometimes it takes a long time to just collect this information before we can decide which samples are needed for the study. Doing a study like this is expensive and we want to be as efficient as possible with our resources. Research takes a long time to do and we appreciate your willingness to participate.
What can I do to help support this research?
If you have a pet, please sign them up to participate. Other ways you can help include referring your friends to participate, donating directly to the research fund, company sponsorship, or investing in the company. Reach out to firstname.lastname@example.org to get more information.
Interested in investing in EpiPaws? We would love to have you onboard. To explore investment and start a conversation, please reach out to the CEO Dr. Andria Beal at email@example.com.